Connect an AI assistant

Connect Claude, Claude Code or Cursor to ask about your customers, campaigns and performance. Ask in everyday language; no code is needed. Other assistants that support the Model Context Protocol (MCP) can connect too.

The address to connect is:

https://api.vyg.app/mcp

The first time the assistant uses VYG, a browser window opens. You sign in with your normal VYG login and pick the brand to work with.

What you can ask about

• Performance: recovered sales, recovery rate, replies and how each campaign is doing.
• Customers: who buys, how often, lifetime value, customer groups and who is at risk of leaving.
• Orders and products: orders, subscriptions, top-selling products and live store data.
• Conversations: what customers are asking about, common objections, and full conversation threads.
• Campaigns and discounts: compare campaigns, draft new ones, and create or update discounts.
• Segments: saved customer segments, their size and who joined or left.

The tool catalog lists everything the assistant can do.

Connect

Good to know

• Read tools retrieve information. Tools that make changes are labeled in the catalog.
• Review changes before applying them. New campaigns are saved paused. Discount rules and segment changes are saved immediately. Message variant edits can affect subsequent messages on active campaigns. Ask your assistant to show the proposed change and wait for your confirmation.
• Switching accounts. Reconnect to select another brand.
• Some features depend on your plan. Customer data needs your store connected to VYG. If the assistant says something is not available for your brand, ask your VYG account manager.

Next steps

• Guides for brand teams: plain-language guides and example questions.
• Tool catalog: every tool, what it does and whether it makes changes.
• Troubleshooting: sign-in problems and error messages.